In a transformative shift towards inclusive governance, Nigeria is adopting a people-centered governance model—an approach that places citizens at the heart of decision-making and public service delivery. Rooted in the values of transparency, innovation, and accountability, this model aims to reframe how government operates, ensuring that the needs and aspirations of the people drive national development.
This citizen-first approach enhances governance by streamlining bureaucratic processes and leveraging data and technology to improve service delivery. It emphasizes direct engagement with citizens, integrating their voices into the formulation and implementation of policies. By doing so, the government not only strengthens trust but also fosters sustainable development rooted in real, lived experiences.
A key strength of this model lies in its commitment to inclusivity and accessibility. Through strategic pillars such as inclusive infrastructure, economic development, and smart national transformation, the framework seeks to deliver high-quality services that are both affordable and reachable for all. Interagency collaboration is promoted to ensure seamless service delivery, while service excellence becomes a benchmark by which all public-facing institutions are evaluated—measured against global standards to maintain competitiveness and accountability.
Digital governance forms a cornerstone of the transformation strategy. Nigeria is investing in innovation hubs, digital platforms, and data-driven solutions to reduce inefficiencies, speed up service timelines, and ensure transparency in governance processes. Capacity building among public servants complements this drive, equipping personnel with the skills needed to adapt to evolving challenges.
The FY2025 national budget reflects this new paradigm by aligning spending with citizen-centric values. A substantial share of the recurrent expenditure is allocated to personnel and service delivery, with targeted investment in research, infrastructure maintenance, and overheads. Key performance indicators have been introduced to measure outcomes such as citizen satisfaction, service responsiveness, innovation adoption, and overall transparency—laying the foundation for results-based governance.
Strategic planning extends beyond financial allocations. Through a structured roadmap, Nigeria is positioning itself to achieve short-, medium-, and long-term goals. In the short term (2025–2027), the focus will be on stimulating economic growth, advancing infrastructure projects, and improving public services through digital tools. The medium term (2028–2030) will see enhanced attention to national security and the strengthening of healthcare and educational systems. Long-term ambitions (2031–2035) include sustaining economic growth, maintaining infrastructure, and fully embedding citizen-centric values into the fabric of governance.
Nigeria’s performance management framework is underpinned by robust KPAs and KPIs that cover economic growth, infrastructure development, public service delivery, security, healthcare, and education. These indicators not only track progress but also offer insight into areas that require policy recalibration. Regular reviews and independent audits ensure accountability, while citizen feedback mechanisms close the loop between governance and the governed.
Ultimately, the vision is clear: to create a nation where governance works for the people, by the people, and with the people. Nigeria’s new model reimagines public service as a dynamic, responsive, and accountable system—capable of not just managing society but transforming it. Through deliberate planning, digital innovation, and an unwavering commitment to core human values, the country is poised to redefine its future and uplift the quality of life for every citizen.